Information for patients and visitors
This section contains useful information if you plan to visit the Trust.
Getting to us
A map of King's Lynn showing where the Trust is located and providing directions.
Guidelines for if you intend to park your car at the hospital.
- Hospital map
A printable map of the hospital site and grounds, showing department locations.
- Area map >>
Browse our location on the Google Maps site.
- Transport and travel allowances
If you are on a low income or have severe medical or mobility issues you may be entitled to help with your travel arrangements
- Health insurance claims
How to submit a health insurance claim form
- Visiting times
What times are you allowed to visit friends, relatives and loved ones at the various hospital departments?
- Who wears what?
Find out what all the different uniforms worn by different QEH Hospital staff members represent.
- Patient information leaflets and discussion forums
Downloadable information leaflets on a range of conditions, treatments and procedures.
- Privacy notice and how patient information is used
How the Trust uses the information we store.
- Glossary of frequently used terms
We try not to use abbreviations, however if you are unsure what is meant by some of our terms you may find this glossary of use.
- Consultant choice
Information about individual consultants that could enable you to make an informed choice about your treatment options.
- Patients from overseas
Information relating to treatment for patients from overseas.
- The Hub Cafe
The Hub Cafe is situated on the First Floor, orange zone providing a selection of freshly produced hot meals.
- Guest WiFi
Patients and visitors to the Queen Elizabeth Hospital in King’s Lynn will now be able to access the internet for free..
- Bereaved Relatives' Support Office
Help and advice with the various practical matters that have to be attended to by a relative or friend when someone dies.
- Breast Surgery
Our breast department sees patients in the clinic who have either been to see their GP with a breast related problem (women and men), or who have been called for further assessment after their routine screening mammogram (women only).
Cardiology is a medical specialty that deals with disorders of the heart. Our department provides inpatient and outpatient care for cardiac patients.
- Care of the elderly
Care of the Elderly or geriatrics is a branch of general medicine concerned with the clinical, preventative, remedial and social aspects of illness in old age.
Our Chaplains do various things, some 'religious' and some not. We are here for patients, relatives and members of staff.
- Children's services
We have many departments delivering care services specifically for children
- Clinical Health Psychology
We are a team of Clinical Psychologists providing a specialist clinical health psychology service to in-patients, outpatients, children, families and carers.
Our Dermatology Department is housed in a purpose-built unit and provides dermatology care to patients from a wide catchment area.
- Ear, Nose and Throat (ENT)
Our ENT department offers both adult and paediatric patients a wide range of ENT services.
Our Endoscopy department offers a complete range of high-quality diagnostic and therapeutic endoscopic services.
Our Emergency Department is also known to many as the Accident and Emergency Department and sees more than 57,000 new patients a year.
- Fertility services
With effect from 1 July 2015 our fertility services are being transferred to Bourn Hall Clinic.
The specialty of gastroenterology and hepatology cares for patients with both benign and malignant disorders of the gastrointestinal tract and liver. The specialty encompasses a wide range of conditions.
The aim of our Women’s Health Services is to provide a patient focused approach to each gynaecological condition using a range of specialist Gynaecologist Consultant Teams and Specialist Nurses.
- Neonatal Unit (NICU)
Babies born prematurely (before 35 weeks gestation or more than 5 weeks early) or those that are unwell at birth, are admitted to our Neonatal Unit.
About the Neurophysiology Department at the Queen Elizabeth Hospital King's Lynn.
- Nutrition and Dietetics
Dietitians assess, diagnose and treat diet and nutrition problems. Our service provides a service to inpatients and outpatients in addition to an outreach service to the community.
- Oncology (Cancer services) and our specialist Macmillan Unit
The term oncology literally means a branch of science that deals with tumours and cancers. Our department offers a large range of services, support and information
- Ophthalmology (Eye clinic)
Our Ophthalmology department provides the more general ophthalmology consultation as well as specialised services and clinics
Orthopaedic surgery is a specialty dealing with acute injuries, congenital and acquired disorders and chronic arthritic or overuse conditions of the bones, joints and their associated soft tissues.
Our Clinical Pharmacy Service operates at ward level across all areas of the hospital and is provided by clinical pharmacists and medicines management technicians..
Information about our Phlebotomy service including what to do if you require a blood test.
- Rehabilitation Services
Rehabilitation services is an integrated service of both the Occupational Therapy and Physiotherapy professions, aiming to maximise individual's function, decrease pain and maintain health and wellbeing.
- Respiratory Medicine
Respiratory medicine is concerned with the diagnosis, treatment and continuing care of patients with a wide range of more than 30 respiratory and related conditions.
About the Rheumatology department at the Queen Elizabeth Hospital King's Lynn.
- Sexual Health / GUM
We offer a friendly, confidential service provided by staff trained in dealing with sexual health problems.
- Stroke Unit
Our vision is to ensure that all patients who experience a stroke have access to high quality acute care 24/7 and high quality life after stroke rehabilitation, both inpatients and those in the community.
- Infection Prevention and Control overview
Information about our Infection Prevention and Control Team
- Working together - How patients can help
An explanation of how patients can assist with our infection prevention and control measures
- Working together - How visitors can help
An explanation of how visitors can assist with our infection prevention and control measures
About the outpatients services and appointments at the Queen Elizabeth Hospital King's Lynn.
Pressure ulcer prevention
- Pressure ulcer prevention
Our commitment to preventing pressure ulcers from occurring during hospital stays along with prevention advice.
Our commitment to safeguarding vulnerable adults and children and what you should do if you have any concerns.
- Research and development
We have an active research team whose role is to support health care professionals and patients who participate in research, we are committed to providing access to health research for our community..