Our Phlebotomy service
Finding usWelcome to the Phlebotomy Department at the Queen Elizabeth Hospital, Kings Lynn. We are located on the ground floor at the rear of the hospital in Area 4, where we share the waiting room with the Anti-coagulation clinic. Follow the signs for Pathology and blood tests. To Contact us, ring the main Switchboard (01553) 613613 and ask for extension 2882 – please note that this is the clinic room telephone number and the phlebotomists may be busy attending to a patient.
Before you arriveIf you require a blood test and plan to use our services then please make sure you bring a blood request form, that your doctor or nurse should have filled out with all your details and given to you. This is very important as without this form the phlebotomy team will be unable to take your sample.
About the serviceWe provide a drop-in service to all patients whether from a clinic within the hospital or from GP surgeries. There is no system in place at this time to make appointments and we see far more patients a day than an appointment system would allow. We provide our services to patients aged 5 and over, if the blood test is for a child under the age of 5 then you will need to contact the Roxburgh Children’s centre on the site or Rudham ward/Paediatric assessment unit.
- Monday -Friday: 08.15-16.45
- Saturday and Sunday: Closed
- Bank Holidays: Closed
Other services we provide
- Twice daily ward rounds to inpatients
- Clinic cover to Macmillan (Monday-Thursday)
- Clinic cover to Roxburgh (Fridays)
- A&E cover
When you arriveOn arrival to our department please take a ticket from the ticket machine located by the telephone on the wall to the right. The L.E.D display shows a number in red indicating what number is currently receiving our services. There are between 1-3 phlebotomists in the clinic room working on individual stations and they will call the next number when they are ready to see to a new patient.
We also have clinics with special arrangements where results are required within the hour - if you are waiting please do not think that these cases are jumping the queue. Unfortunately we do not have a receptionist so if you need to speak to a phlebotomist and one hasn’t made themselves available within 30 minutes, please knock and wait for this to be answered. It is important to remember that if the door is closed then there are patients in the room. The clinic room door will be wedged slightly open if there are no patients being looked after.