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Have your say

This section of the web site provides information on how to contact us with feedback on our services or to gather information

Patient Advice and Liaison Service (PALS), compliments and complaints

  • About the Patient Advice and Liaison Service (PALS)
    The Patient Advice and Liaison Service (PALS) is confidential and can help when you need advice, don't know where to turn, have concerns about your healthcare at The Queen Elizabeth Hospital or simply want to pass on your compliments.
  • Complaints
    What to do in the event that you have a complaint with the Trust, and how these complaints are handled.
  • Useful contacts
    If you need help or support making a complaint.

Your experiences

  • Patient experience
    As a hospital, we place a great deal of importance on patience experience, and we always value feedback on our services.
  • Living Our Values Awards
    If you believe that a member of our team deserves recognition for outstanding service and adhering to our organisational values please consider nominating them for a Living Our Values Award.
  • Healthwatch
    Healthwatch is the independent champion for people who use health and social care services.

Making a Freedom of Information request

  • Freedom of information
    How to make requests of the Trust for information under the Freedom of Information Act, and documents published under our Freedom of Information Publication Scheme.