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Website accessibility

The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust is committed to ensuring access to services for everyone.

Ease of use

We try to ensure that the HTML pages on our website conform to the Web Content Accessibility Guidelines (WCAG) Level "AA".

We are working on improving the accessibility of those pages that do not conform.

If you have difficulty accessing any of the pages on the site please email explaining the problem that you have encountered.

The site's layout takes into account users who are visually impaired or have difficulties using a mouse. It is compatible with popular screen reading software.

All links on the website should open in the same window, apart from links to external sites.

Plain English

We aim to make this site easy to understand. If you have difficulty understanding any of the content, please contact us at

Navigating the site without using a mouse

On all pages, you can move between links using the 'Tab' key on the keyboard. To tab through the links in the opposite direction, key 'Shift+Tab'. Once a link is highlighted, key 'Enter' to follow the link.

Text only and text contrast options

If you have difficulty reading this website you can switch to a high contrast version or remove the images, to do this follow the appropriate link at the top of this website.

Text size

You can increase the size of the text on this website by using tools built into your browser.

Internet Explorer users: select the 'view' option at the top of the page, choose 'text size' and pick either larger or largest.

Mozilla and Firefox users: select the 'view' option at the top of the page, choose 'text size' (in Firefox version 3 and above choose 'Zoom') and use the 'increase' function until the text is a satisfactory size.

You can change the text size in other browsers in similar ways.


As well as HTML web pages, this site includes files to download in formats such as Adobe PDF, Microsoft Word and Microsoft Excel. We try to make these files as accessible as possible for everyone.

If your computer is not installed with the appropriate reading software you can download it using the links below:

Making your computer work for you

Do you need help in making the web easier to use? There are many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.

Further information on getting the most out of the internet is available on the Royal National Institute for the Blind website.

The AbilityNet website has helpful advice on customising your computer.

The BBC site My web My way has up-to-date information on how to optimise your web experience on a wide variety of platforms. Start by clicking on the relevant operating system of your computer.

Accessibility queries

We are continuously seeking to improve the accessibility of the website. If you have any difficulties using this site that you believe we could address, please let us know. Contact us at this address: It would be helpful if your e-mail contained the following:

  • The URL(s)(web address) of the page(s) that you are having difficulties with,
  • The nature of your disability, if any,
  • A description of the problem.
  • If you have a solution to suggest, please feel free to do so.