Easy Read Resources

Recently, Norfolk and Waveney ICS worked in partnership with East Suffolk District Council and experts by experience to co-produce a list of easy read documents that explain our healthcare system and basic public services. They are designed to help people understand and manage their health and wellbeing.

Easy read documents available

Our website hosts the collection of accessible, easy to understand documents, that cover the following topics and more:

  • What is the NHS?
  • What is a pharmacy?
  • What is a hospital?
  • What is a District Council?
  • What is a defibrillator?
  • What is a County Council?
  • What is an ambulance?
  • How to register with a GP

Resources in different languages

A number of the listed resources have been translated in up to 17 different languages, including:

  • Arabic
  • Bulgarian
  • Chinese (Simplified)
  • Czech
  • Kurdish
  • Latvian
  • Lithuanian
  • Persian (Farsi)
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Spanish
  • Swahlili
  • Turkish
  • Ukrainian

Access and distribution

All of our easy read and translated documents are ready for access and distribution via our website: Translated Documents – Norfolk and Waveney ICS (improvinglivesnw.org.uk) Easy Read Resources – Norfolk and Waveney ICS (improvinglivesnw.org.uk).

They are available for people using services, for people who give care, for friends and family, and for staff.