Cancer services – Oncology and our specialist Macmillan unit

What is oncology?

The term oncology literally means a branch of science that deals with tumours and cancers. The word ‘onco’ means bulk, mass, or tumor while ‘logy’ means study.

Who are Macmillan?

Macmillan Cancer Support provide practical, medical and financial support and strive for better cancer care. For more information visit the Macmillan website.

Cancer Support Groups

Introducing our cancer support and wellbeing groups.

We are providing a safe, supportive, and confidential space where you can ask any questions and talk about how you are feeling, with a professional specialist and other people who have been affected by cancer.

Join us in the Cancer Wellbeing and Support Centre on these dates and times for the group that best suits you:

  • Lung cancer support group – last Monday of the month – 2pm to 3pm
  • Eastern European cancer support group – last Thursday of every month – 6pm to 7.30pm
  • Grab a Cuppa cancer support group – first Thursday of every month – 10am to 11.30am
  • Head and Neck cancer support group – second Thursday of every month – 2pm to 3.30pm
  • Upper GI Nutrition Support Group – last Friday of every month – 2pm to 4pm. Patients on a surgical pathway who are awaiting or have had surgery for oesophageal or stomach cancer.

Support, refreshments and a friendly face will be available, feel free to pop along.

If you wish to attend please call 01553 613985.

Available services

We offer a large range of services, support and information, these include:

Activities and Courses taking place at The Cancer Wellbeing and Support Centre

Cancer Wellbeing and Support Centre

Open Monday to Friday 9.30am to 4.30pm. We provide vital information and support to anyone affected by cancer. Whether you are a patient, family member or carer, we are here to help you. If you need someone to talk to, please come and see us.

Services include:

  • Specialist cancer information and support
  • Listening support
  • Holistic needs assessment
  • Benefits advice and signposting
  • Practical support
  • Complementary therapies
  • Lifestyle advice
  • Self-help and support groups
  • Hair and skincare advice

Some services will require a booked appointment, others are operated as a drop-in service. Our friendly team of staff and volunteers are on hand to help you.

Call 01553 214547 or email wellbeing@qehkl.nhs.uk.

 

Physical Activity Assessment Programme

Working in Partnership with Alive West Norfolk.

  • Improve your quality of life
  • Combat fatigue
  • Improve fitness
  • Manage your weight
  • Improve physical function

Our 8-week Programme offers free, one-to-one specialist advice and coaching to support you and help you get and stay active, improving your quality of life and helping you to feel well through your cancer treatment and beyond. To book your place call 01553 214547.

 

Living with and beyond cancer – Healthy Eating and Lifestyle (HEAL) Course

Our HEAL course can help you know what to eat following cancer treatment. We will discuss everything from healthy eating to portion sizes. There will even be the chance to try some tasty treats!

The course is free, just bring yourself, everything else is provided. The course runs from 9.30am to 12.30pm at the Cancer Wellbeing and Support Centre.

Next dates:

Next dates:

  • Friday 17 April 2026
  • Friday 24th July 2026
  • Friday 9th October 2026

For further information, and to book your place, call Vicky or Caroline at the Cancer Wellbeing and Support Centre on 01553 613985.

 

Mindful Compassion Course

Courses are offered for free to people living with and beyond cancer at the Cancer Wellbeing and Support Centre.

It is an opportunity to practice techniques in learning to hold yourself with kindness and care, with an aim of improving your sense of wellbeing.

Retreat taster day three

Monday 7 September 2026, 10am to 4pm

Retreat taster day four

Monday 28 September 2026, 10am to 4pm

Eight week course

Friday 16 October to Friday 4 December 2026, 10am to 12pm

For more information, course registration and venue details please call Vicky or Caroline at the Cancer Wellbeing and Support Centre on 01553 613985.

 

HOPE Course

If you’re finding it hard to cope following cancer treatment, we’re here for you. Our HOPE course can help you overcome problems, plan for the future and feel more like yourself again. You’ll meet people who understand because they’ve been there too. You don’t have to face it alone.

The sessions are free.

Each course runs over six consecutive weeks, with sessions held between 10am and 12.30pm at the Cancer Wellbeing and Support Centre.

Upcoming dates:

Tuesday 21 April to Tuesday 26 May

Tuesday 16 June to Tuesday 21 July

Tuesday 8 September to Tuesday 13 October

Tuesday 3 November to Tuesday 8 December

For more information and to book your place please call Vicky or Caroline at the Cancer Wellbeing and Support Centre on 01553 613985.

 

We have expanded our services

Work has completed on expanding our cancer care services in, what was an £840,000 project. This project has resulted in expanded chemotherapy services and a refreshed palliative day care room. Charity and hospital officials agree that these upgrades were vital in enabling us to continue to meet patient needs and improve their comfort and environment whilst receiving care.

Contact the team

You can talk to:

  • Cancer Care Patient Navigators: 01553 214792
  • The Macmillan reception: 01553 613413
  • The Macmillan information and support office: 01553 613985
  • Our Lead Cancer Nurse: 01553 613613 extension 2977
  • The Acute Oncology Nurse Specialist team: 01553 613613 extension 4558
  • Day Treatment Care: 01553 613516
  • CNS Support Line: 01553 214610