Living Our Values

To be confirmed

To be confirmed

Winner to be confirmed

Gavin Brooke, Specialist Physiotherapist, Rehabilitation Team

“During my three-month inpatient stay, Gavin consistently went above and beyond to advocate for the medical treatment and management that I needed. His expertise in my condition, and his willingness to share this knowledge with myself and my family, was invaluable in aiding my recovery. Gavin’s ability to understand what I needed to engage in therapy, both physically and psychologically, contributed towards building my trust and engagement with physical rehabilitation.

“Gavin’s commitment to providing support was not limited to just myself; Gavin would regularly ‘check in’ with my close family members to ensure that their wellbeing as caregivers was acknowledged and supported, as well as facilitating joint sessions where he was able to provide my caregivers with practical ways to support my rehabilitation.

“I believe that Gavin’s direct and indirect management of my condition and treatment is a huge contributing factor in how I have recovered – the ability to return to my life as an independent young professional is owed to Gavin.

“Gavin is a credit to QEHKL and Physiotherapists and my family and I will never be able to show the magnitude of our gratitude.”

Nominees

• Aditya Waghmare, Staff Nurse – West Raynham Ward
• Adriana Cunha, Perinatal Mental Health Midwife
• Ardwin Ganuela, Staff Nurse – A & E Dept.
• Ben Creevy, Porter/Security Officer
• Bronwyn Goodrum, Healthcare Assistant – Oxborough Ward
• Claire Garrod, Medical Secretary
• Emma Lopez, Clinical Nurse Educator – Specialist Midwife
• Geminick Siriban, Junior Sister/Charge Nurse – Peddars Way Unit
• Gemma Crittenden, Matron – Urgent & Emergency Care Division
• Helen Gregory, Senior Information Analyst – Information Services
• Justine Hales, Triage Ward Manager – Coe Maternity Services
• Kelly James, Unit Manager – Medicine Division Management
• Kim Denton, Training Co-ordinator & NCRS Assistant Lead – HIS
• Leanne May, Paediatric Staff Nurse – Roxburgh Centre
• Leanne, Student Midwife
• Mary Juvitta Veluthedath Joseph, Staff Nurse – A & E Dept.
• Mr Andrew Beynon-Phillips, Consultants – ENT
• Sophie Lilley, Junior Sister/Charge Nurse – Holme Ward
• Susan Bettles, Housekeeper – A & E Department
• Sylvia Ramos Nabais, Sister/Charge Nurse – Theatres
• Vicky Maule, Waste Department Porter

Rapik Manganaser, F2 – General Medicine

“A family member was seen by Dr Manganeser in SDEC after being sent by the GP for urgent investigation. He was reassuring, and kind, and explained what the plan of action was as well as the possible diagnosis. At such a worrying and uncertain time, it was so nice to have someone so understanding and empathetic. He arranged for a bed for an overnight stay and managed to get a scan completed on the same day.

Following admittance to West Raynham the Dr continued to review his condition regularly and chased required scans several times to ensure they happened and to expedite diagnosis and treatment. I was struck by how kind and caring he was, and how he explained everything so thoroughly. He was so down to earth and kept us informed at every turn, he also checked on us every time he walked past and made sure we were ok, constantly putting us at ease and relieving the worry that we had. All drs should be like Rapik, his bedside manner was amazing, and you could tell he loved his job and his patients. Thank you for your care and compassion Rapik, it was so appreciated.”

Nominees

• Aditya Waghmare, Staff Nurse – West Raynham Ward
• Angi Dymond, Healthcare Assistant – A & E Dept.
• Edward Patterson, Digital Senior Support Officer – Infrastructure
• Emma Jenkinson, Healthcare Assistant – A & E Dept.
• Emma Pollington, Personalised Care Co-ordinator
• Jade Harvey, Quality, Safety and Compliance Manager – W&C
• Jo Edwards, Emergency Flow Co-ordinator
• Jordan Peaston, Operating Dept Orderly- Theatres
• Karen Byer, Staff Nurse – West Raynham Ward
• Keziah Jacob, Junior Sister/Charge Nurse – Acute Medical Unit
• Lalithakumari (Jiji) Gopakumaran Nair, Junior Sister/Charge Nurse – Stanhoe Ward
• Lucy Oakley, Healthcare Assistant – Central Bank
• Megan Hales, Senior Nursing/AHP Information Officer – EPR
• Mr Chevannes, Consultants – Orthopaedics
• Nikki Sullivan, Administrator – Occupational Health
• Rapik Manganaser, F2 – General (Internal) Medicine (FY2/001)
• Renata Padula Devides, Healthcare Assistant – Surgical Pre-assessment Clinic
• Richard Bibb, Staff Nurse – Pre-assessment Clinic
• Rose-Ann Luker, Healthcare Assistant – A & E Dept.
• Shahzada (Asif) Ejaz, Specialist Physiotherapist (Rheumatology)
• Smita Gunda, Consultant – Nephrology
• Stephanie Garrod, Talent & Organisational Development Business Partner
• Stephen McLeod, Housekeeper – Theatres
• Tariq Aujan, F1 – General (Internal) Medicine (FY1/008)
• Thomas Edgeley, Lead Pharmacy Technician

Anifa Muanze Ferreira, Nursing Degree Apprentice

Massive congratulations to Anifa Muanze Ferreira, Nursing Degree Apprentice on winning our most recent Living Our Values Outstanding Contribution Award.

The award was presented to Anifa by Rebecca Martin, Medical Director, alongside her nomination which reads:

“I am nominating this exceptional nursing student Anifa for their unwavering dedication and commitment to the values of compassion and teamwork. From the moment they joined our program, their infectious smile has brightened the day of both patients and peers alike.

“They consistently demonstrate a willingness to help others, whether it’s by offering support to classmates during challenging times or providing compassionate care to patients. Their ability to connect with individuals, listen attentively, and respond empathetically showcases their genuine desire to make a difference in the lives of those around them.

“This student embodies the essence of teamwork, often going out of their way to collaborate with others, share knowledge, and uplift those in need. Their positive attitude and readiness to lend a hand make them a role model for their peers and an invaluable asset to our nursing community.

“Recognising this student would not only honour their hard work but also inspire others to emulate their exemplary qualities.”

Nominees

• Charmaine Shew, Staff Nurse- Sandringham Unit
• Jessie Sheard, Nursing Associate – Sandringham Ward
• Kelly James, Unit Manager – Medicine Division Management
• Kimberly Cooper, Practice Development Midwife
• Nicola Keen, Staff Nurse – Acute Medical Unit
• Saif Khan – Specialty Doctor – ENT

Winner to be confirmed

Geminick Siriban, End of Life Charge Nurse

Congratulations to Charge Nurse Geminick Siriban, who was awarded June’s Outstanding Contribution for Living Our Values Award for offering outstanding patient care and going beyond the call of duty.

On Monday (17 November), Gem was surprised by Interim Executive Managing Director, Chris Bown, and his colleagues as he was presented with his award.

Gem’s winning nomination shared how he went above and beyond to care for his patient and their family on Peddars Way – our dedicated end-of-life unit.

The nomination, received from the patients relative, said: “Gem was kind, caring, compassionate and took the time to explain everything. The level of care that Nan received whilst on Peddar’s Way was on another level. Nothing was too much, and Gem ensured to keep up with regular pain management and mouth care to ease comfort.”

Gem, who was overwhelmed to be presented with such an honourable award said: “Thank you. I am in such shock and so grateful to receive this award.”

Nominees

• Alison Paget, Family & Friends Test Administrator – Patient Experience
• Amr Kandil, Consultant – AMU/AEC Medical
• AMU pharmacy team – Katie Johnson, Lead Pharmacy Technician and Lucy Mitchell, Senior Pharmacy Technician
• Beata Kazmierczak, HSA/Machine Operator – Domestic Services
• Claire Fisher, Healthcare Assistant – West Dereham Ward
• Clare Pinder, Staff Nurse – A & E Dept.
• Dr Zaka Khan, ST – Acute Internal Medicine
• Emma Lopez, Midwife – Core Maternity Services
• Gemma Smith, Patient Flow Coordinator – Acute Medical Unit
• Hayley bridges, Housekeeper – Core Maternity Services
• Helen Cameron, Clincal Specialist Safeguarding Adults
• Kelly Hayes, Rapid Assessment Team – Nurse
• Leilanie Bueno, Ward Sister/Charge Nurse – Sandringham
• Mandy Edwards, Senior HCA – Tilney Ward
• Meg De-Gol and Ellie Blackmur, Ward Clerks – Core Maternity Services
• Morgan Wilkin, Healthcare Assistant, AMU
• Natalie Taylor,Childrens Oncology Nurse – Community Paediatrics
• Rhiannon Parnell, Healthcare Assistant – Leverington Ward
• Roi Aldrin Abary, Staff Nurse – Leverington Ward
• Rupert Calleja, Urology Consultant
• Sandra Pickwell, Learning & Organisational Development Business Partner
• Steve Adcock, Building Manager

Melanie Culey, Admissions Clerk

Massive congratulations to Melanie Culey, Admissions Clerk on winning the Living Our Values Outstanding Contribution Award for July 2025.

The award was presented to Melanie, alongside her nomination which reads:

“I’m thrilled to commend this employee to you. Melanie had to inform me my eye procedure this week had to be cancelled due to an equipment failure with no date available when this would be repaired and I could have my urgent treatment. It was my second cancellation and on hearing the news I was completely distraught.

“Melanie was compassionate and empathic,and her approach enabled me to step down from my anger and upset. Basically, her approach calmed me down. She wasn’t patronising at all and demonstrated some sound communication skills. It was almost like she was holding my hand over the telephone. Melanie was accepting of my distress. She was caring and very efficient. And her tenacity in sourcing some sort of resolution was not only effective in securing a positive outcome but was just so reassuring for me.

“Melanie immediately contacted the ophthalmic department and her actions brought about a prompt review of my case file records, a discussion with my consultant and the next day an appointment for an alternative method to deliver the urgent treatment required.

“My vision is possibly at risk and whilst Melanie kept saying she wasn’t clinical her actions have laid the foundations for timely and hopefully a clinically effective outcome. But not just that, my fear of my sight deteriorating further and needing to know what was happening, Melanie remained in touch with me telling me what was going on.

“As a result, I knew that actions (that she initiated) were occurring which further reassured me. Melanie, it seems was in frequent contact with the ophthalmic service and ensured a positive outcome.

“I hope you commend Melanie for going not just the extra mile, or for just doing her job, but the care compassion and efficiency she demonstrated and gave me. Melanie was my advocate, and I am deeply and truly grateful to her. She is an absolute star! Please award her that recognition.”

Nominees

• Aiza Diamante, Staff Nurse – Leverington Ward
• Anna Maseko, Healthcare Assistant – Sandringham Unit
• Ceinwen Mannall, Head of Pharmacy
• Charlotte Smith, Lead Oncology Clinical Nurse Specialist
• Harriet Stockley-Cullimore, Core Team Leader – Core Maternity Services
• Ileana Geogloman, Consultants – General Surgery
• Jodie Tillett, Stroke Nurse Manager
• Kelly (Katrina) Wilson, GROW Programme Facilitator
• Mihaela-Madalina Andanuta, Ward Sister/Charge Nurse – Stanhoe Ward
• Mohamed Khalifa, Medical Trainee – Paediatrics
• Nina Leveritt, Critical Care Support Co-ordinator – ITU
•  Rahul Sarda, Junior Clinical Fellow – General Medicine
• Sandra Pickwell, Learning & Organisational Development Business Partner
• Sharon Tatnell, Staff Nurse – Necton Ward
• Valerie Fisher, Healthcare Assistant – Sandringham Unit

Natalie Taylor, Children’s Oncology Nurse, Community Paediatrics

Mandy Brady, phlebotomist

Congratulations to phlebotomist, Mandy Brady who has been awarded September’s Outstanding Contribution for Living Our Values Award for exceptional compassion and kindness.

On Friday (19 December), Mandy was surprised by Queen Elizabeth Hospital (QEH) Interim Executive Managing Director, Chris Bown, alongside her QEH colleagues, to be presented with her award.

Mandy’s nomination shared how she went above and beyond, showing compassion and commitment, while helping a member of the public in an emergency situation on her way into work. Her nomination highlighted her quick action, doing all she could to honour the person’s dignity and modesty, as well as her dedication to wellness and kindness to others.

Mandy, who was shocked to be presented with the award, said: “Thank you, I was just doing my job, and I am overwhelmed to have been nominated. I would like to thank all of my colleagues for the support they gave me when I returned to work after what happened.”

Nominees

• Ana Patricia da Costa Pereira, Ward Sister – Necton Ward
• April Vargeson, Clinical Site Manager
• Charity Rowe, Mental Health Liaison Nurse
• Charlotte Lorraine, Children’s Community Nurse and Out-patients Team Leader
• Claire Stockmeier, Acting Programme Manager – Breast Screening
• Holly Coe, Clerical Assistant – Central Bank
• Laura Fisher (Occupational Therapist) & Lesley Doherty (Assistant Practitioner)
• Leah Burnett, Senior HCA – ENT Outpatients
• Leanne Crawford, Sister/Charge Nurse – A & E Department
• Millie Wallen, Senior HCA – NICU
• Mr Harold Geogloman, Consultants – General Surgery
• Nikki Fuller, Assistant Practitioner – Frailty SDEC
• Rebecca Smith, Healthcare Assistant – Cancer Unit
• Ousman Dibba, Senior HCA – Marham Ward
• Srishti Mathews, Staff Nurse – ITU
• Stephen Ridley, Stock Controller/Assistant Buyer – Procurement

Boyana Pedersen, Locum Dermatology Consultant

Congratulations to Locum Dermatology Consultant, Boyana Pedersen who was celebrated this week for her compassion and dedication to empowering patients as she was awarded October’s Outstanding Contribution for Living Our Values Award. Her nomination reads:

“Dr Pedersen constantly strives, with the support of the dermatology team, to treat every patient she sees with compassion, dignity and respect. On numerous occasions after a consultation the patients have remarked how kind and professional she was, and how they have felt properly heard. Often in dermatology, patients live with conditions chronically for years, trying to manage the condition themselves, being physically, emotionally and psychologically drained by it. To have a team and a doctor who are supportive, genuinely interested and motivated to do their best for you makes so much difference. As one example, recently a patient of Dr Pedersen’ s was moved to tears in clinic. He had been trying to manage a rare and painful chronic skin condition for over 20 years. On his most recent appointment he had achieved clear skin, something he never imagined he would be able to do and was overcome with gratitude. Our skin is how we present ourselves to the world. Treating skin disease is not only about the treatment itself but empowering patients to take control of their condition, giving them the support and confidence they need to do it. Dr Pedersen every day demonstrates a high level of care and compassion and is an asset to the team.”

Nominees

• Alice Eatock, Specialist Physiotherapist (Elderly Medicine & Rehab)
• Ambily Sijo, Staff Nurse – Denver Ward
• Hannah Webster, Vulnerable Women Practitioner – Specialist Midwives
• Jamie Mason, Midwife
• Jeffrey Rojas, Staff Nurse – Peddars Way Unit
• Jessica Durrant, Senior HCA – A & E
• Kelly De-Gol, Trainee Nursing Associate – A&E
• Mohammad Rahman, Consultants – Ophthalmology
• Nicola Keen, Staff Nurse – Acute Medical Unit
• Pamela Chapman, Lead Nurse Peddars Way Unit and End of Life Care
• Raphael D’Cruz, Locum Radiographer
• Saneesh Pathuppilly Thomas, Staff Nurse – West Dereham Ward

Mahilini Vipulan, Senior Clinical Fellow, AMU

Winner to be announced

Gemma Mitchell, Housekeeper, Denver Ward

Gemma is always smiling no matter how busy she is and nothing is ever too much trouble.

She is always welcoming to staff and patients and always goes that extra mile to make sure her patients are happy. She also makes sure the patients’ families are ok and always asks me how I am when I come on to the ward. She always has a listening ear if I need one. I love coming on to Denver ward when I know she is working as I know I will feel very welcome.

I am nominating her for this award so she knows how lovely she is and I want her know how her kindness radiates from her!

We have had a patient on our ward for some time now, it was the patient’s birthday today.

Gemma our housekeeper arranged an afternoon tea for our patient and gathered staff together to sing happy birthday. The patient was so surprised and very pleased.

This is just one fantastic example of how Gemma always goes above and beyond for our patients, staff and ward. Gemma is always kind, caring and supportive in all she does. A true reflection of our Team QEH values.

Gemma, overwhelmed with emotion was very grateful to receive her certificate and bag of goodies in recognition of her amazing achievement and said:

‘It means the world. I’m just speechless. I always make sure the patients are comfortable and happy, but this presentation is amazing. Thank you for the recognition.”

Nominees

• Danny Southgate, Information Services, Junior BI Developer
• Dr Stefan Havlik, Locum Consultant Elm Ward
• Louise Boswell, Advanced NeoNatal Nurse Practitioner in NICU
• Mairead Spratt, Staff Nurse in Arthur Levin Day Surgery
• Rachel Russell, Audiology Administrator in Audiology
• Sheridan Bell, Senior Healthcare Assistant on Rudham Ward
• Wendy Wright, Junior Sister/Charge Nurse on Sandringham Ward
• Zoe Carruthers, Macular Degeneration Service Co-ordinator in Ophthalmology

Nnamdi Obijuru, Physiotherapist (Rehabilitation Team)

Nnamdi has only been with our team for a short length of time, however he has made an outstanding contribution to our West Dereham Rehab Team.

Nnamdi is extremely knowledgeable and has an amazing way with the elderly patients. He engages at a level that they understand and is so patient, which is vital with our cognitively impaired patients. However, what really makes Nnamdi stand out from the rest, is his ability to act under pressure.

Recently Nnamdi through thorough assessments, has identified two patients who presented with neurological issues which where otherwise missed. The first one resulted in him identifying a spinal injury and he was completely calm, sprang into action to place the patient in spinal precautions to prevent any more damage. The second one resulted in him identifying a stoke and again calmly informed medical team and got patient moved to the stroke ward.

Both of these events showed his amazing knowledge and skills, whilst able to work under pressure in a calm manner. Nnamdi was commended by the medical team and congratulated for these interventions.

Nnamdi is also very approachable and always willing to share his knowledge with our team, help improve our training and understanding. We feel this shows his complete dedication of care to his patients and displays all 3 of the trust values every day. He is an amazing asset to our team and his infectious personality brightens up our day.

Nnamdi, who was overwhelmed and humbly grateful to receive this award, said: “This means so much to me. I will always do my best for my patients, colleagues and my hospital. I am so grateful to receive this award.”

Nominess

• Bryony Oughton, Ward Sister/Charge Nurse on Denver Ward
• Catarina Rodrigues De Araujo, Healthcare Assistant on Necton Ward
• Chloe Mendham, Senior Healthcare Assistant on Rudham Ward
• Dr Sanjayan Anandanadarajah, Clinical Fellow in Gastroenterology
• Emily Starling, Senior Therapy Assistant in Occupational Therapy
• Georgina Melton, Junior Sister/Charge Nurse on Elm Ward
• Helene Huggins, Domestic Supervisor in Domestic Services
• Joanne Hughes – Midwife in Brancaster Obstetrics and Gynaecology
• Jurate Gavene, Legal Services Support Officer in Complaints and Litigation
• Kelly Waterfield, Patient Safety Manager in Risk Management
• Kim Woodhouse, Nursing Associate in the Orthopaedic Clinic
• Ruth Mendez-Moreno, Phlebotomist in Phlebotomy
• Samantha Bambridge, Assistant Practitioner in Corporate Nursing
• Sarah Stevens, Healthcare Assistant on Feltwell Ward
• Vanessa Edgeley, Senior Dispensary Assistant in Pharmacy Services
• Victoria Howell, Consultants in Anaesthetics

Nicola Wright and Claire Burrell – Play Specialists on Rudham Ward

‘My Daughter has had to attend Rudham Ward multiple times. Each time she has had to attend I feel personally that without The Play Specialists Claire Burrell and Nicola Wright the times we would have had to attend would have been unbearable and I as a parent simply do not think I could have managed without their support. Their support not only for my Daughter but for myself too. When your child has to have procedures it is not only traumatic for them when they are unaware at a young age but as a parent It can be very difficult too. They have always gone above and beyond, missing their breaks, taking late breaks, going over their working hours just so they could support not only my daughter but me to on the times we have been on Rudham Ward and I have witnessed personally them doing this for many other people too. They are the most compassionate, caring and empathetic people I have ever had the pleasure in meeting. We have had to attend on multiple occasions and on each occasion, they always have the most biggest smiles, caring nature and welcoming arms. My Daughter always talks about Claire and Nicola even when we are not at the hospital, she takes pleasure in letting people know how she named Babies ‘Charlie and Harry’ with you in the play area and that you still carry on the names whilst she’s not there! Claire and Nicola you really have left a long lasting impact on my Daughter I do not even need to say her name as I am 99.9% sure you will know exactly who this is. You are complete God sends in my eyes, I could never put into words just how much I appreciate you both. QEH should be extremely blessed to have you as Staff Members.”

Nominees

• Adriana Cunha, registered midwife
• Alison Rae, clinical specialist
• Annabelle Rowe, midwife
• Cathy Piper, junior sister/charge nurse
• Claire Stockmeier, office manager
• Darren Woolford, housekeeper
• Dr Harriet Nash, Care of the Elderly consultant
• Elina Lizunova, physiotherapist
• Ellie Jupe, healthcare assistant
• Francesca (Frankie) Blackledge, student midwife
• Jurate Gavene, legal services support officer
• Karen Kidd, core team leader
• Katheryn Yates, information analyst team leader
• Katrina Petch, housekeeper
• Kayleigh Jackson and Sally Grint, Healthcare Assistants
• Lorna Berrington-Davies, family liaison officer
• Lorraine Navarro, discharge planning assistant
• Lucy Utting, Matron for Risk and Governance
• Megan Gyles, healthcare assistant
• Mervie Campbell, junior sister/charge nurse
• Millie Wallen, senior healthcare assistant
• Scott Rowbotham, specialist physiotherapist
• Sue Taylor-Hunt, healthcare assistant
• Suzanne Edwards, learning and organisational development facilitator
• Victoria Tansy, sister
• Wadzi Mateta, agency nurse

Nominees

• Adriana Cunha, Registered Midwife in Midwifery
• Andrea Bhogall, Clinical Nurse Educator in Corporate Nursing
• Anifa Muanze Ferreira, Nursing Degree Apprentice on West Dereham Ward
• Chloe McKenny, Healthcare Assistant on Feltwell Ward
• Chrissie Hoare, Sonographer Manager
• Dan Denniss, Lead Radiographer in the Radiology Department
• Deborah Bellamy, HSA/Machine Operator in Domestics
• Dr Danail Aleksandrov, Speciality Doctor in Urology
• Dr John Gibson, Consultant in ITU Medical
• Emma Baker, Junior Sister/Charge Nurse in the Palliative Care team
• Emma Woodhouse, Sonographer Support Person
• Ethan Waisberg, F1 Dr in Oncology
• Helen Gregory, Information Analyst Team Leader in Information Services
• Jane Clarke, Outpatient Receptionist
• Janice Costick, Healthcare Assistant on Necton Ward
• Kerry Harvey, Senior Therapy Assistant in the Rehabilitation Team
• Lewis Wagner, Outpatient Receptionist
• Lisa Gilding, Healthcare Assistant
• Magdalena Szafranek, Healthcare Assistant in the Cancer Unit
• Mervie Campbell, Junior Sister/Charge Nurse in Obstetrics and Gynaecology Clinic
• Michelle Herring, Senior Healthcare Assistant in Main Out-Patients Department
• Paul Brandon, Anaesthetist
• Sadie Gent, Ward Co-ordinator on Necton Ward
• Sandra Pickwell, Learning and Organisational Development Business Partner in Staff Development
• Shannon Tuck, Healthcare Assistant
• Sharon Cotton, Head and neck cancer specialist nurse in Main Out-Patients Department
• Sigita Pekoriene, HSA/Machine Operator in Domestic Services
• Sophie Carter, Nursing Degree Apprentice on Rudham Ward
• Sr Sheeja Sabu, Staff Nurse in NICU
• Suzanne Marsters, Healthcare Assistant on Feltwell and Castleacre wards
• Teresa Turner, Healthcare Assistant on Stanhoe Ward
• Victoria Tansley, Staff Nurse in the Emergency Department

Chidera Awokeh, Staff Nurse – Day Treatment Unit

“Chidera was on duty when I visited my relative on Acute Medical Unit. I was so impressed with her professionalism and attitude; she was kind and fair to every one of her patients.

“I heard one upset patient being incredibly unpleasant towards her including making personal remarks, shouting and swearing. Despite this she carried on with the same kind demeanour towards this patient even while they were being so unkind and insulting.

“The patience and care she gave was honestly amazing and she demonstrated our values throughout the time I was on the ward.

Well done and thank you for all you do for our patients

Nominees

• Amy Haslam – Specialist Physiotherapist
• Andreia Pinto – Healthcare Assistant
• Bethany Stone – Executive Assistant
• Deepa James – Staff Nurse
• Frances (Fran) Morgan – Senior Healthcare Assistant
• Hannah Kendle – Clinical Co-ordinator
• Karon Strong – Head of Nursing – Medicine
• Kelly Wilson – GROW Facilitator
• Kimberley Ely – Domestics Supervisor
• Lisa Moore – Deputy Catering Manager
• Martin Peel – Lead Orthotist
• Mia-Rose Howard – Corporate Receptionist
• Mollie Frary – Junior Sister
• Nicola Hanks – Healthcare Assistant
• Sarah Allen – Healthcare Assistant
• Stephen Butland – Digital Senior Support Officer
• Teresa Halse – Payroll Officer
• Toyah (Victoria) Greenall – GROW Facilitator

Elizabeth Russell, Staff Nurse, Same Day Emergency Care (SDEC)

‘Elizabeth was on shift when my father was admitted with chest pains. He then had a heart attack while in Same Day Emergency Care and was suffering for two hours before his event ended and he was transferred to Papworth via Ambulance.

‘Elizabeth was by my father’s side throughout and kept him calm, charged his phone ahead of his journey and kept myself and my mother updated. We couldn’t have been more grateful of Elizabeth’s honesty, integrity and how she cared for my Father over those two hours.

‘After having to return to the QEH for another event, my Father visited Elizabeth at the Same Day Emergency Care department to thank her, and they both burst into tears.

‘People like Elizabeth are few and far between, and it is all too easy to put pen to paper to make a complaint, but I firmly believe she should be recognised for her professionalism, and how well she represented the QEH.”

Nominees

• Alice Mann, Assistant/Associate Practitioner, Pathology
• Alvin Anida, Deputy Charge Nurse, Emergency Department
• Belinda Smith, Healthcare Assistant, Acute Medical Unit (AMU)
• Dr Mohammed Imran, Locum Consultant General Medicine, Stanhoe Ward
• Dr Olubusola Omotosho, Specialty Doctor, Ophthalmology
• Ella Tuckwood, Student Midwife
• Eric Jacinto, Staff Nurse, West Newton Ward
• Graeme Cooper, Lead Pharmacist
• Joe Greeves, Digital Desktop Support Technician, The Digital Team
• Katie Athanasiou, Receptionist, Emergency Department
• Mandie Powell, Housekeeper, Elm Ward
• Mrs Ileana Geogloman, Consultants, General Surgery
• Ryley Wilson, Paediatric Nursing Student, Neonatal Intensive Care Unit (NICU)
• Shaun Hayden, Porter/Security Officer
• Sheena Johnson-Banks, Medico Legal Lawyer and Head of Legal Services, Legal Services
• Victoria Obey, Deputy Legal Services Manager, Legal Services
• Wayne Fysh, Senior Multimedia Designer, Communications, Engagement and Fundraising Team

Wah Kai Huy, Porter/security

‘Kai from the security team supported a young person who attended the QE due to physical health but also struggles with mental health along with having diagnosis of autism.

‘This young person had a bad experience last time due to being restrained. Kai came out to support the patient he was so kind empathic and shows so much compassion and adjustment to the young person’s autism. This is something we don’t see very often but he took his time speaking to the patient to avoid a more severe escalation he spoke in a way that the patient would understand offering a lot of reassurance to not only the young person but the parent too.

‘Amazing work Kai, thank you so much for advocating and supporting this young person in a distressing situation.

Nominees

• Angi Dymond, Healthcare Assistant A and E
• Anthony Hales, Head of Digital Infrastructure
• Astra Kassiram, Phlebotomist
• Ceferino (Sev) Parcon, Staff Nurse, Oxborough Ward
• Colleen Cartwright, Workforce Resourcing Co-ordinator
• Dani Rowledge, Healthcare Assistant, Marham Ward
• Davina (Dee) Barker, Patient Experience Administrator
• Dr Mujahid Elhaj, Specialty Registrar
• Dr Rudolf Zach, Consultant, General Surgery
• Edward Kirimo, Healthcare Assistant, Denver Ward
• Grace Blamire, Healthcare Assistant, Elm Ward
• Helen Tweed, Senior Healthcare Assistant, Elm Ward
• Joanna (Jo) Bean, Healthcare Assistant, Gayton Ward
• Katherine (Kathy) Louro, HSA/Machine Operator, Domestic Services
• Kezia Savage, Preceptor Midwife
• Kwame Bonah, Staff Nurse, Acute Medical Unit
• Marie Elden, Healthcare Assistant, Rudham Ward
• Melissa Howell, Healthcare Assistant, West Newton Ward
• Nanagucchi (Abdul Malik Adam), Staff Nurse, A and E
• Paula Jones, Support Manager, Women’s and Children’s
• Rolanda Grajauskiene, Healthcare Assistant, Marham Ward
• Rose-Ann Luker, Healthcare Assistant, A and E
• Sally Diesto, Junior Sister, Oxborough Ward
• Sarah Jackson, Senior Healthcare Assistant, Denver Ward
• Sarah Jackson, Senior Healthcare Support Worker, Denver Ward
• Sarah Jordan, Senior Diabetic Specialist Nurse
• Skylar, Healthcare Assistant, West Newton Ward
• Val Fisher, Healthcare Assistant, Sandringham Unit

Clara Simao, Ward Manager

‘Clara is an amazing nurse and manager who always goes above and beyond but I would like to outline a specific example of when her kindness and compassion shone through.

‘There was a recent patient on Elm ward who was Portuguese and found speaking English very challenging. Clara spent a lot of time with the patient speaking in Portuguese to assist in his care delivery and nutritional intake. Her interactions made a huge difference to the patient and helped them to not feel isolated on the ward.

‘The patient was there for a long period of time and sadly they were put on the end-of-life pathway. Clara again went above and beyond and contacted the patient’s son in Portugal and talked him through the current situation and tried to assist in deciding when the right time to come and visit would be. This led to him arriving in the country in time to be with his father when he died. Clara was also here when he came and spent time with them both supporting with communication and providing the care he required. The family expressed their huge gratitude for her kindness.

‘Clara’s actions made an immense difference to this patient and his family and made a very difficult time for them all easier to come to terms with. It was also at a time where Clara had recent personal challenges which for some would have made the actions she took impossible but she showed amazing strength and courage and still gave this family the best experience possible. I am very proud to work with Clara and to have witnessed such amazing care.”

Nominees

• Alison Melton, Senior Support Manager – Women and Children
• Bhawna Sharma, Junior Sister – Sandringham
• Caroline Cuffe, Radiology Support Worker
• Dominic Barrett, Resourcing Business Partner
• Elizabeth Russell, Staff Nurse – Same Day Emergency Care
• Josie Baldry, Project Manager – New Hospital
• Lauren Sampson, Trainee Nursing Associate – Necton ward
• Natalie King, Senior Therapy Assistant
• Neville Brooks, ICT Service Delivery Manager
• Nicola Staff, Paediatric Pre- Assessment Nurse- Roxburgh Centre
• Paul Blaber, Porter
• Poppy Burrell-Panks, A&E Receptionist
• Regina Honan, Healthcare Assistant – West Newton Ward
• Shane Singleterry, Healthcare Assistant – Central Bank
• Sharon Smith, Housekeeper – Marham Ward
• Svetlana Venckiene, HSA/Machine Operator – Domestic Services

Gemma Buckley, Clinical Co-ordinator, Leverington Ward

Gemma is very passionate about her patients and has their best interest at all times. Her recent act of professionalism whilst supporting an elderly lady on Leverington ward, who was experiencing domestic abuse was exceptional and passionate. Gemma went above and beyond to support and ensure this lady had a safe discharge and place to live. Despite the red tapes, Gemma persevered to support this lady through external agencies. Well done.

Nominees

• Amsajini Ravinthiranathan, Internal Medicine Training – Endocrinology
• Cheryl Bedford, Specialist Radiographer
• Cyril Simora Palma, Charge Nurse – Infection Prevention & Control
• Dayanand Peeraji, Charge Nurse – A & E Department
• Emily Holmes, Clinical Nurse Educator – Specialist Midwife
• Karen Brandon, Assistant Practitioner – A&E
• Megan Gyles, Healthcare Assistant – West Dereham Ward
• Morgan Wilkin, Healthcare Assistant – Acute Medical Unit
• Neville Brooks, ICT Service Delivery Manager
• Olawale Faleye, Specialist Physiotherapist
• Peace Adegbile, Staff Nurse – ITU
• Rita Wood, Healthcare Assistant – Sandringham Unit
• Sarah Frost, Service Manager – Cardio-Respiratory
• Tincy Jose, Junior Sister – Acute Medical Unit
• Uche Mbonu, Staff Nurse – ITU
• Vanya Savkova, Specialty Doctor – Cardiology
• Victoria Hollywood, Senior Operating Department Practitioner – Theatres

Kate Stacey, Sister in A&E

“I am honoured to nominate Kate Stacey for their outstanding contribution to patient care and support of students in the A&E department. During my time as a student nurse, I had the privilege of working closely with Kate and her guidance and professionalism left a lasting impression on me!

“From day one, Kate was welcoming and approachable, always taking the time to explain complex procedures and ensuring I felt confident in my learning. Kate’s clinical skills are exceptional, whether it was managing a challenging situation or offering a reassurance during a tough shift which shows her compassion and dedication to both patients and colleagues!

“Kate really does go above and beyond for her patients ensuring they receive the best care, this meant lots of communicating with doctors & other members of the multi-disciplinary team to ensure the correct treatment plan was in place for the best outcome to the patient!

“Kate positively encouraged questions and providing constructive feedback that helped me grow in both knowledge and confidence during my placement. She has fantastic leadership, patience, and ability to work under pressure make them not only a great nurse but also an incredible role model.

“I am deeply grateful for the support and mentorship from Kate, and I know she will continue to make a significant impact on everyone she works with. Kate is truly deserving of recognition for her commitment to excellence in patient care and the development of future nurses!”

Nominees

• Adrienne Ford, Senior HCA – West Newton Ward
• Agnieszka Staszewska, Healthcare Assistant – Windsor Short Stay
• Anita Franklin, Senior Pharmacy Technician – Pharmacy Services
• Ben Colley, Business Manager – Information Services
• Gemma Dowe, Lead Pharmacy Technician – Pharmacy Services
• Jade Dennis, Recruitment & Retention Co-ordinator/Clinical Bank Educator
• Katy Whicker, Deputy Head of Nursing – Surgery
• Liz Barker, Head of Nursing – Surgery
• Laura Goodley – Student Nurse (Tilney ward)
• Leanne Young, Housekeeper, Rudham Ward
• Louise Collins, Healthcare Assistant Ophthalmology
• Louise Tomney, Directorate Ops Manager – Women’s and Children’s
• Mark Demonty, Information Analyst Team Leader – Information Services
• Mark Hepworth, BCS Facilities Assistant
• Moses Akpoghene, Senior Clinical Fellow – A&E Medical
• Petrina Ward, Ward Clerk, Necton Ward
• Vikki Cork, Ward Clerk, Necton Ward
• Penny Keatley, Junior Sister, Sandringham
• Sally Diesto, Junior Sister, Oxborough Ward
• Sivi, Acute Medical Unit
• Suzanne Edwards, Learning & Organisational Development Facilitator
• Teresa Cheyne, Senior HCA, Ophthalmology

Gill Skipper, Senior Stoma Care Specialist Nurse

Gill is a stoma specialist nurse within surgery but works trust wide to support all patients with a stoma or preparing them for surgery. We had feedback from the Head of Nursing for medicine regarding a very complex young patient that had been under their care and was being prepared for surgery with a resulting stoma. The patient and their family had been incredibly anxious about the impact on their quality of life and hobbies etc. Gill went out of her way to contact a previous patient who had also undergone the same surgery and has a stoma at a very young age. She asked them to come in to visit the patients and spend the day with him and his family to show how you can live a great life with a stoma. This was an amazing that she organised and it helped the patient and his family to get a very positive perspective on what was to come in the future. This made such a difference to everyone and meant the patient went for their surgery knowing so much more about the potential outcome and what his future will hold. Gill went over and above in her role here to deliver amazing care to her patient. The family and all staff involved have passed their thanks on for making something very traumatic into a more positive experience.

Nominees

• Ameilia Turner – Healthcare Assistant – West Dereham Ward
• Dan Todd, Porter/Security Officer
• Dr Joseph Dulleston, F1 – General Medicine
• Emily Atkins, Staff Nurse – D.C.S.U.
• Emma Willoughby, Staff Nurse – Rudham Ward
• Fiona and Sian Weaver-Pope -Senior Maternity Support Worker
• Kristy Bowman, Junior Sister – Rudham Ward
• Laura Willis, Specialist Occupational Therapist
• Leanne Crawford, Sister/Charge Nurse – A & E Department
• Lyndsay Brown, Junior Sister – Ambulatory Emergency Care
• Michelle Allen, Staff Nurse – Central Bank
• Michelle Burton-Healthcare Assistant – West Dereham Ward
• Sarah Bedford, Lead Midwife for Intrapartum Services
• Sarah Stacey, Senior HCA – Day Treatment Unit
• Stefan Kourdov, CT – Anaesthetics
• Zainab Sung, Admin Assistant – Patient Safety

Mark Collins, Moving & Handling Facilitator

“Mark went above and beyond to ensure the safety and wellbeing of a colleague. A colleague had not arrived to work and was not contactable, as this was highly out of character Mark made contact with the member of staff and alerted the ambulance. This is typical of Mark’s personality, he cares deeply about his colleagues and is passionate about his work. He lives the QEH values and has demonstrated this multiple times.”

“A few of us tend to be in the office in the early morning. But this morning one of our usual suspects was not. Mark asked if anyone had heard from our friend and colleague. No, we hadn’t. When they were 15 minutes late, he worried. At 30 minutes late he phoned them. No answer. Then phoned again. Still no answer. Then asked if anyone had seen them or heard from them? No. Then knowing they were alone at home in a rural setting decided to go and see if they were OK. There was some detective work to find her address, and then having secured someone to cover his training session set off to find them. When he arrived, he found a very poorly colleague all alone and called an ambulance. He kept us updated in the office and waited for the ambulance to arrive. He followed the ambulance back to the hospital and managed to speak to their next of kin. And then he calmly sat back down at his desk and carried on his work. He was assisted by those of us that could offer help but his efforts and listening to his gut feeling that something was wrong was heroic. Thanks Mark. Kindness and wellness in abundance.”

“This week one of our colleagues did not show up to work. No messages had been received from them and after numerous attempts in trying to contacting them without success Mark decided to travel to their home to check on them. On arrival, he found the staff member in need of an ambulance. After much searching, Mark was able to speak to a relative and he then returned to QEH to speak to the staff member’s partner who was an in-patient at that time. Mark displayed compassionate, concern for his fellow work colleague and went above and beyond. I cannot think of anyone more deserving than nominating Mark to show what a wonderful individual and colleague he is.”

Nominees

• Agnieszka Kaim-Kardas, Nursing Degree Apprentice – Denver Ward
• Ali Clarke, Senior Supervisor – Catering
• Amy Baker, Senior Information Analyst – Information Services
• Amy Secker, Sister – A & E Department
• Andrew Sarsby, Maintenance Technician – Estates
• Dr. Charlotte Kingsley, Consultants – Anaesthetics
• Emma Gascoyne, Junior Information Analyst – Information Services
• Geraint Davies, Maintenance Technician – Mechanical Engineering
• Hannah Kendle, Clinical Co-ordinator – Virtual Ward
• Hemanthi Mangalika, Registered nurse – Virtual Ward
• Isabel Jackson, Healthcare Assistant – Sandringham Unit
• Michelle Connors, Midwife
• Michelle Howard, Housekeeper – Leverington Ward
• Natasha Terzza, Senior Pharmacy Technician
• Paul Brandon, Specialist – Anaesthetics
• Paula Holt, Specialist Radiographer – Breast Screening
• Remy Saju, Clinical Nurse Educator
• Sandra Kanaskinaite, Trainee Nursing Associate – AEC
• Vanessa Bilocura, Staff Nurse – West Dereham Ward