Our Strategy 2024-2030

Through strong relationships, we will work together to enhance patient care and empower our population to prioritise their health and wellbeing and live as healthy a life as possible.

We are committed to delivering excellent community and stakeholder partnerships.

Why

We will improve the health and wellbeing of our local population by working together with our communities and partner organisations.

How

We will become a teaching hospital that thrives, providing fully integrated healthcare both in our hospital and within the local communities that we serve.

We will develop excellent partnerships with our local stakeholders, fostering trust, collaboration, and delivery of common goals, to be a vital pillar supporting the growth of our local community for years to come.

Measuring success

Stronger partnerships lead to better health outcomes for our communities.

Greater collaboration: Expanding relationships with local authorities, voluntary sector partners, and healthcare organisations
Training and workforce development: Increasing staff knowledge of health inequalities and community health needs
Integrated urgent care: Implementing a West Place urgent care model to improve emergency access
Economic impact: Delivering the Anchor Institution employment plan to create local workforce opportunities
Embedding long-term transformation: Ensuring the New QEH model reflects the needs of our patients and communities

West Place Falls Prevention Project

Case study

The West Place Falls Prevention Project, run by the Borough Council of King’s Lynn and West Norfolk, aims to reduce fall risks among the elderly.

The project proactively contacted elderly Careline users, achieving a 50% response rate and leading to referrals for adaptations, handyman help, exercise classes, energy-saving services, and befriending services.

The project expanded its outreach to individuals on The QEH’s orthopaedics waiting list and engaged with various community organisations.

A new partnership with Norfolk and Waveney Care Support Services facilitated more referrals, and a falls clinic will launch with promotions at The QEH.

Actions taken

The project contacted 647 individuals, offering services such as minor home adaptations, exercise classes, and community connections.

Of those contacted, 138 used the handy person service, 100 were referred to exercise support, and 212 accessed community classes. One-to-one personal training was provided to 90 people, and 198 joined community exercise sessions.

New referral routes were developed through collaboration with The QEH waiting lists and various clinics.

The project engaged with partners across health, social care, and the voluntary sector, promoting the initiative through GP surgeries within the Fens and Breckland Primary Care Network.