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Information for patients and visitors

  • Getting to us
    • Directions
      A map of King's Lynn showing where the Trust is located and providing directions.
    • Parking
      Guidelines for if you intend to park your car at the hospital.
    • Hospital map
      A printable map of the hospital site and grounds, showing department locations.
    • Transport and travel allowances
      If you are on a low income or have severe medical or mobility issues you may be entitled to help with your travel arrangements
    • Health insurance claims
      How to submit a health insurance claim form
  • Other information
  • Departmental information
    • Anti-Coagulation
      Anti-Coagulation services to provide the highest possible standard of care and support to patients who are on anticoagulation therapy.
    • Bereaved Relatives' Support Office
      Help and advice with the various practical matters that have to be attended to by a relative or friend when someone dies.
    • Breast Screening Department
      The King's Lynn Breast Screening Service invites women between the ages of 50 - 70 and 11 months for routine breast screening every three years.
    • Breast Surgery
      Our breast department sees patients in the clinic who have either been to see their GP with a breast related problem (women and men), or who have been called for further assessment after their routine screening mammogram (women only).
    • Cancer Services (Oncology) and our specialist Macmillan Unit
      The term oncology literally means a branch of science that deals with tumours and cancers. Our department offers a large range of services, support and information
    • Cardiology
      Cardiology is a medical specialty that deals with disorders of the heart. Our department provides inpatient and outpatient care for cardiac patients.
    • Care of the elderly
      Care of the Elderly or geriatrics is a branch of general medicine concerned with the clinical, preventative, remedial and social aspects of illness in old age.
    • Chaplaincy
      Our Chaplains do various things, some 'religious' and some not. We are here for patients, relatives and members of staff.
    • Children's services
      We have many departments delivering care services specifically for children
    • Clinical Health Psychology
      We are a team of Clinical Psychologists providing a specialist clinical health psychology service to in-patients, outpatients, children, families and carers.
    • Dermatology
      Our Dermatology Department is housed in a purpose-built unit and provides dermatology care to patients from a wide catchment area.
    • Diabetes
      Our Diabetes department is baesd in the Trust, providing a range of care to our patients.
    • Ear, Nose and Throat (ENT)
      Our ENT department offers both adult and paediatric patients a wide range of ENT services.
    • Early Pregnancy Unit
      Specialist early pregnancy care is provided up to 16 weeks gestation for people experiencing acute concerns with their pregnancy.
    • Endoscopy
      Our Endoscopy department offers a complete range of high-quality diagnostic and therapeutic endoscopic services.
    • Emergency
      Our Emergency Department is also known to many as the Accident and Emergency Department and sees more than 57,000 new patients a year.
    • Fertility services
      With effect from 1 July 2015 our fertility services are being transferred to Bourn Hall Clinic.
    • Gastroenterology
      The specialty of gastroenterology and hepatology cares for patients with both benign and malignant disorders of the gastrointestinal tract and liver. The specialty encompasses a wide range of conditions.
    • Gynaecology
      The aim of our Women’s Health Services is to provide a patient focused approach to each gynaecological condition using a range of specialist Gynaecologist Consultant Teams and Specialist Nurses.
    • Haematology
      Our Clinical Haematology Department provides advice and outpatient appointments for patients with general haematological disorders, haematological cancers and anticoagulation services.
    • Learning Disabilities and Autism
      For information on the Trust's commitment to patients with Learning Disabilities or Autism.
    • Maternity Services
      The QEHKL Maternity department is a shared Midwife and Consultant Service. Our Maternity Services covers King's Lynn and surrounding areas.
    • Mental Health Liaison Service
      The team provide prompt, high quality psychiatric assessments both in an emergency setting and for our in-patients.
    • Neonatal Unit (NICU)
      Babies born prematurely (before 35 weeks gestation or more than 5 weeks early) or those that are unwell at birth, are admitted to our Neonatal Unit.
    • Nephrology
      The unit is active in all renal specialities namely general nephrology, low clearance and renal vasculitis as well as pre and post-transplant and dialysis clinics.
    • Neurology
      Neurology is a branch of medical science that is concerned with disorders and diseases of the nervous system.This field enables diagnosis and treatment of conditions and diseases that involve the central and peripheral nervous system (including the autonomic nervous system).
    • Neurophysiology
      About the Neurophysiology Department at the Queen Elizabeth Hospital King's Lynn.
    • Nutrition and Dietetics
      Dietitians assess, diagnose and treat diet and nutrition problems. Our service provides a service to inpatients and outpatients in addition to an outreach service to the community.
    • Ophthalmology (Eye clinic)
      Our Ophthalmology department provides the more general ophthalmology consultation as well as specialised services and clinics
    • Oral Surgery
      Oral and MAxillofacial surgery is responsible for the diagnosis and treatment of diseases and treatment affecting the mouth, jaws, face and neck.
    • Orthodontics
      Orthodontics is a speciality field of dentistry that deals primarily with malpositioned teeth and the jaw.
    • Orthopaedics
      Orthopaedic surgery is a specialty dealing with acute injuries, congenital and acquired disorders and chronic arthritic or overuse conditions of the bones, joints and their associated soft tissues.
    • Pathology and Blood Sciences
      Find out more about the Pathology services available at the QEH through the Eastern Pathology Alliance.
    • Pain Management team
      The team teach patients self-management strategies for your chronic pain condition and help you to apply them in your day to day life.
    • Pharmacy
      Our Clinical Pharmacy Service operates at ward level across all areas of the hospital and is provided by clinical pharmacists and medicines management technicians..
    • Phlebotomy
      Information about our Phlebotomy service including what to do if you require a blood test.
    • Pre-Assessment
      Information about our Pre-Assessment Clinic and what needs to be done to prepare for appointments.
    • Radiology
      Radiology is a medical specialty that uses imaging to diagnose and treat diseases seen within the body
    • Rehabilitation Services
      Rehabilitation services is an integrated service of both the Occupational Therapy and Physiotherapy professions, aiming to maximise individual's function, decrease pain and maintain health and wellbeing.
    • Respiratory Medicine
      Respiratory medicine is concerned with the diagnosis, treatment and continuing care of patients with a wide range of more than 30 respiratory and related conditions.
    • Rheumatology
      About the Rheumatology department at the Queen Elizabeth Hospital King's Lynn.
    • Sexual Health / GUM
      We offer a friendly, confidential service provided by staff trained in dealing with sexual health problems.
    • Stoma Care
      About the care provided by the Stoma team at The Queen Elizabeth Hospital King's Lynn.
    • Stroke Unit
      Our vision is to ensure that all patients who experience a stroke have access to high quality acute care 24/7 and high quality life after stroke rehabilitation, both inpatients and those in the community.
    • Vaccination Centre
      Our dedicated on-site vaccination centre for COVID-19 and seasonal vaccinations.
  • Infection control
  • Outpatients
    • Outpatients
      About the outpatients services and appointments at the Queen Elizabeth Hospital King's Lynn.
  • Pressure ulcer prevention
    • Pressure ulcer prevention
      Our commitment to preventing pressure ulcers from occurring during hospital stays along with prevention advice.
  • Safeguarding
    • Safeguarding
      Our commitment to safeguarding vulnerable adults and children and what you should do if you have any concerns.
  • Research
    • Research and development
      We have an active research team whose role is to support health care professionals and patients who participate in research, we are committed to providing access to health research for our community..

About us

Have your say

  • Patient Advice and Liaison Service (PALS), compliments and complaints
    • About the Patient Advice and Liaison Service (PALS)
      The Patient Advice and Liaison Service (PALS) is confidential and can help when you need advice, don't know where to turn, have concerns about your healthcare at The Queen Elizabeth Hospital or simply want to pass on your compliments.
    • Complaints
      What to do in the event that you have a complaint with the Trust, and how these complaints are handled.
    • Useful contacts
      If you need help or support making a complaint.
  • Your experiences
    • Patient experience
      As a hospital, we place a great deal of importance on patience experience, and we always value feedback on our services.
    • Living Our Values Awards
      If you believe that a member of our team deserves recognition for outstanding service and adhering to our organisational values please consider nominating them for a Living Our Values Award.
    • Healthwatch
      Healthwatch is the independent champion for people who use health and social care services.
  • Making a Freedom of Information request
    • Freedom of information
      How to make requests of the Trust for information under the Freedom of Information Act, and documents published under our Freedom of Information Publication Scheme.

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Health professionals

  • Consultants information
  • Library Services
    • Library Services
      Our Library is a multi-disciplinary healthcare Library which caters all NHS and social care staff and students (whilst on placement) in Norfolk.
  • Courses for patients
  • Pharmacy

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