Help/Advice

This section of the web site provides information on where and how to get advice and support from the QE Trust.

PALS

• About PALS
  The Patient Advice and Liaison Service (PALS) is confidential and can help when you need advice, don't know where to turn to or have concerns about your healthcare at The Queen Elizabeth Hospital.
• Contact Us
  How to contact the PALS team.
• Our Services
  The services that PALS can offer you.
• Our Standards
  What you can expect from the PALS service.
• National PALS Site >>
  The NHS web site for all PALS services.

Other Advice

• Bereaved Relatives' Support Office
  Help and advice with the various practical matters that have to be attended to by a relative or friend when someone dies.
• Complaints
  What to do in the event that you have a complaint with the Trust, and how these complaints are handled.
• Charity Donations
  How charitable funds are handled by the Trust.

Infection control

• Graphs
  Graphs showing incidents of C-Diff and MRSA
• Understanding MRSA
  What is MRSA? How is it spread and how is it treated?
• The Facts about C-Diff
  What is Clostridium Difficile? How do I catch it and how is it spread?
• Norovirus (Winter Vomiting)
  What is Norovirus? How does it spread and what are the symptoms?