One in five staff suffered abuse

Around one in every five staff at The Queen Elizabeth Hospital suffered harassment, bullying or abuse by patients or their relatives last year, according to a staff survey. And of those who experienced physical violence almost a third didn’t bother reporting it, despite being aware of the NHS ‘zero tolerance’ policy.
A random sample of 423 staff across the Trust were questioned, to give a snapshot of how they felt about their working conditions. On the positive side, figures for attacks on staff have reduced slightly since last year – and are broadly in line with the experience of other Trusts.
March 2008


05/08/2008

Richard Humphries, for The Queen Elizabeth Hospital King's Lynn NHS Trust