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Sexual Health Service, Genito Urinary Medicine (GUM)

Our services | Clinic times | Important information | Frequently asked questions | How to find us

Our services

Entrance to the GUM DepartmentWe offer a friendly, confidential service provided by staff trained in dealing with sexual health problems.

For sexual health appointments and HIV testing, please call 01553 613766.

Our services include:

  • 2 evening clinics
  • Testing for: Chlamydia, Gonorrhoea, Herpes, Syphilis, Hepatitis B, Hepatitis C, Thrush
  • Genital warts – diagnosis and treatment
  • Vaccination for Hepatitis B and A
  • HIV counselling and testing
  • PEP (post exposure to HIV prophylaxis)
  • Emergency contraception/morning after pill
  • Appointments usually offered within 2 working days
  • Advice on safe sex, health adviser led counselling service
  • Free condoms

Clinic times

Monday Morning:9.00am to 11.00am Afternoon:12.30pm to 3.00pm
Tuesday Morning:9.00am to 11.30am Afternoon:2.30pm to 6.45pm
Wednesday Morning:9.00am to 11.00am Afternoon:12.30pm to 3.00pm
Thursday* Afternoon:2.30pm to 6.45pm
Friday Morning:9.00am to 11.00am Afternoon:12.30pm to 3.00pm

*Thursday mornings appointments only.

Last new appointment 30 minutes before the end of clinic. There are no clinics on Bank Holidays.

Walk-in sessions available, contact the clinic for more infomation.

Please be aware that there may be a delay in being seen at walk in sessions depending upon demand.

Telephone 01553 613766 for an appointment.

Important Information when Attending a Clinic

  1. If you are male, please do not pass water/urinate for 2 hours before attending clinic otherwise the tests carried out on your urine may be invalid.
  2. If you are a new patient please try to arrive 15 minutes before your appointment to register at reception.
  3. Exterior view of the GUM Department
  4. Please let us know if you need an interpreter when booking your appointment so that we can arrange this for you.
  5. Please let us know if you would prefer to be seen by a doctor or nurse of the same sex as you.

Frequently Asked Questions

If you are concerned about having a sexually transmitted disease what should you do?

Sexually transmitted infections can be passed from one person to another through oral, vaginal or anal sex. 30% of women and 70% of men with a sexually transmitted disease have symptoms such as discharge coming out of the penis or vagina, or a burning and stinging when passing urine, or pain when having sex. Other people may have no symptoms at all but can still carry a sexually transmitted disease, which may cause problems for them in the future. If you have symptoms please make an appointment to see us straight away. Even if you have no symptoms but would like a test to put your mind at rest, we are happy to see you.

When should I have an HIV blood test?

HIV cannot be excluded until three months after having sex. If you have symptoms such as fever, a flu-like illness or a rash and are concerned about having been exposed to HIV please make an appointment for HIV testing regardless of whether or not it is 3 months since you last had sex.

What should you do if you are concerned you might be pregnant?

If you have had unprotected intercourse within the last 72 hours you can take emergency hormonal contraception (morning after pill). The sooner you take it after the episode of unprotected intercourse the better. There are various places to get the morning after pill: at the GUM clinic; at the family planning clinic; your GPs; or some local chemists provide this service.

If unprotected intercourse took place more than 72 hours ago, another form of emergency contraception may be possible called the IUD. If this is the case please discuss this with your GP or the Family Planning clinic.

What will happen when I come to the clinic?

Reception area in the GUM DepartmentWhen you arrive please go to the reception desk where our receptionist will give you a registration form. All information you give to us is treated in strictest confidence. Your sexual health clinic patient notes are stored securely and kept separately from the main hospital’s general medical notes. Unless your GP has referred you to the clinic we do not inform him/her that you have attended.

You will then see a doctor or senior nurse who will ask you about any concerns and any symptoms you have. They will ask about your last few sexual partners and the type of sex you have. You will then be examined and the appropriate tests will be taken. We are always happy to explain any part of the examination or testing to you, so if you have any questions then please ask.

When will I get my results?

Some results will be given to you on the day you attend but other tests have to be sent to the laboratory for further analysis. These results take about 10 days to come back. You may be asked to return to the GUM clinic to receive your results in person or to phone on a prearranged day so that a member of the nursing staff can give you your results.

Do I have to pay for treatment?

No. All treatment at the GUM clinic is free. If you need treatment at your first visit it will be given to you at the time. If any of your tests results show that you need treatment we will ask you to make an appointment to come in and pick up your medication.

How to find us

How to find the gum clinic
From the main entrance, follow the signs to the GUM and Macmillan units, exiting the main hospital building at the rear of the ground floor. Follow on past the Macmillan Unit entrance, and turn right. The GUM clinic entrance is located at the rear of the hospital, on the ground floor.

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