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An introduction to the role of Voluntary Services at The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

We recruit and support volunteers from all sections of the local community who are willing to help our staff to look after our patients. With support, our volunteers can make a real difference to the lives of patients in our care.

What you, as a volunteer, can offer us.

You can share your skills, knowledge, leisure time and friendship with our patients, many of whom can be lonely or worried. The most valuable contribution you can make will often be enthusiasm and commitment, ensuring the patient experience is the best it can be.

You will be part of a very special and dedicated team helping patients, visitors and clinical staff. Your help will be far more important than you may realise at first. Staff, patients and relatives do notice and are very thankful for the involvement of our volunteers.

What we offer our volunteers

Our volunteers are given the opportunity to:

  • Become part of Team QEH
  • Extend their personal development
  • ID Badge
  • Uniform
  • Increase knowledge of caring for patients and volunteering in a hospital setting
  • Gain access to E-Learning training

Where do volunteers work?

Our volunteers support in a range of areas; here are a few examples;

  • Medical, Maternity and Surgical Wards
  • Day Surgery Centre
  • The Macmillan Treatment and Wellbeing Centre
  • 'Front of house' guidance and information
  • League of Friends Hospital shop (volunteers must be members of the league)
  • Fundraising Office- download leaflet for details.
  • Pharmacy runners
  • Procurement
  • Admin


We ask for a minimum commitment of 4 hours in a day, once a week. We also ask for a commitment of a minimum 12 months. This is because of the resources that are required to have the volunteer trained and supported in their role.

If you are unable to volunteer on occasions, please do let us know at least 4 weeks in advance so we can plan accordingly.

Our volunteers are supplied with a name badge which must be worn at all times, in some cases a uniform may also be provided.


To find out our latest volunteering roles, please visit this link to our volunteering page

You do not need qualifications; we are simply looking for reliable, compassionate, and practical people who will be an added asset to Team QEH. Additional skills and experiences will be a bonus for certain roles. You must be over the age of 18 to volunteer in patient facing roles, and a minimum age of 17 to volunteer in general (with a signed parental consent form).

As part of the process, volunteers will need to complete an application form, provide two references, and attend an informal interview. A DBS check will be required for certain roles and a Workplace Health Assessment will also be required before any role is officially confirmed, both of which will be sent digitally via TRAC.

There may be a delay in processing your application due to demand and limited capacity. We aspire to have successful volunteer applications processed within 12 weeks of applying.

Contact us for more information

If you are thinking about volunteering within our Trust and you would like to know more about the type of Voluntary roles available, please contact the Voluntary Services Manager.

Joanne Rowe
Voluntary Services Manager

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Gayton Road
King's Lynn
PE30 4ET
Phone: 01553 214687


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