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Estates work at The Queen Elizabeth Hospital

We’re proud to work with our patients, partners and staff towards our ambition of becoming the best rural District General Hospital for patient and staff experience.

We’ve been doing lots to improve the experience of our patients and their families. Earlier this year we completed the redevelopment of our Emergency Department and thanks to the wonderful generosity of our fantastic local community we’re due to start building our new Maternity Bereavement Suite early 2021.

Despite these improvements, the hospital is starting to show its age. In addition, the hospital, which was built in 1980, was constructed with prefabricated sections and includes a Reinforced Autoclaved Aerated Concrete (RAAC) planks flat roof structure. RAAC plank roofs were only designed to last 30 years and recent roof failure at a school in Essex has meant the Trust has implemented a number of additional actions to ensure everyone’s safety. This includes a regular programme of planned maintenance to ensure the safety of the roof and the appointment of a company called Castons to survey both internal and external structural wall panels as well as the soffits of the roof planks.

As part of this inspection we are reviewing the current state of the building structure and roof to identify any potential problems – so you might see these works being carried out around the site if you have cause to visit us. In some areas you may also notice steel support props – these have been installed as a precautionary measure and there is no need for alarm. The safety of our patients and staff is vital to us and ensuring our building is structurally safe and fit for purpose will allow us to provide you with the best care.

In the longer-term we are determined to attract significant national capital funding to bring a new hospital for King’s Lynn and West Norfolk, which is nothing less than our patients and staff deserve.

If you have any worries or concerns whilst you’re at our hospital, please speak to a member of staff. Your feedback is really important to us and helps us to deliver the best possible patient and staff experience – you can share this feedback with us via our Patient Advice and Liaison Service (PALS).


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