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Otology and Audiology

The Ear, Nose and Throat (ENT) department, in conjunction with the department of Audiology, is able to provide services in the investigation, diagnosis, treatment and rehabilitation of both adults and children with hearing and balance disorders; diseases of the external ear, middle ear and mastoid. Services offered at the QEH include:


  • Newborn hearing screening programme and diagnostic assessment of referrals
  • Assessment and referral of patients for cochlear implant via networked links to Addenbrookes hospital, Cambridge
  • Diagnostic assessment and rehabilitation of patients hearing loss with hearing aids
  • Hearing therapy for patients with tinnitus and hyperacusis
  • Aural toilet clinics for conditions of the external ear


  • Diagnostic assessment of dizzy patients
  • Vestibular function testing
  • Vestibular rehabilitation therapy


  • Grommet insertion
  • Tympanoplasty for perforations in the ear drum
  • Ossiculoplasty
  • Middle ear and mastoid surgery for cholesteatoma

Following the appointment of Mr Beynon-Phillips who has sub-specialty interest and training in complex middle ear and mastoid surgery, it is hoped we will expand the range of otological procedures that may be performed at QEH to include:

  • Bone anchored hearing aid (BAHA) assessment, surgery and fitting
  • Bone Bridge assessment, surgery and fitting
  • Stapedotomy for otosclerosis

Information leaflets for patients with hearing loss or balance problems and those undergoing surgery of the ear

Your consultant will provide a detailed explanation of your condition or details of any planned surgery in order to obtain your consent to undergo a procedure. You should feel free to ask any questions you may have about the condition or procedure. Below are some links to information leaflets produced by the British Association on Otolaryngologists for patients; suffering conditions affecting hearing or balance; or undergoing procedures on the ear:



Post operative emergencies

In the event of a problem in the post operative period, you should contact the ENT office on 01553 613724 or 01553 613686. Out of hours emergencies may require attendance at the A and E department which will refer you to the on-call ENT team if necessary.

Contact numbers for patients undergoing surgery

Admissions tel: 01553 612456 or 01553 612887
Day surgery tel: 01553 613500

Useful links

Links for patients with hearing loss and tinnitus:

Links for patients with dizziness:


AccessAble helps inform you about the accessible facilities that are available at QEH, featuring relevant information about our hospital to help you make an informed decision when deciding to visit the area.

View AccessAble information for Audiology

View AccessAble information for New Born Hearing Screening

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