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COVID-19 (Coronavirus)

How we are changing the delivery of care at Queen Elizabeth Hospital in the light of the Covid-19 pandemic

In light of the current Covid-19 advice on social distancing (avoiding close contact with other people) we are advising people not to come to QEH unless it is absolutely necessary. If you have questions about your care at QEH and the changes we are putting in place please contact our Covid-19 hotline 01553 214545.

Appointments and consultations at QEH

  • We are prioritising our cancer and clinically urgent patients Ė only surgery relating to these groups of patients will be carried out
  • Most of our (non-urgent) outpatient consultations will be carried out by phone, where safe to do so from now on. Please assume you will hear from us by telephone at the time that you would have been due to be seen at the hospital.
  • Operations will be rearranged as soon as possible and we apologise to patients for any inconvenience or distress this causes
  • If you need a blood test please contact the person who provided you with the form (usually your GP or hospital consultant) they will be able to advise whether you still need this and if it is appropriate for you to come to the hospital for this
  • If you are still unsure about how this affects your care please contact our Covid-19 hotline 01553 214545

Visiting our hospital

Find out about our latest visiting restrictions here.


Parking will be free for all patients, visitors and staff. We hope this move will make this difficult situation slightly better for our patients and staff. It will also make it more affordable to everyone to use their cars, rather than public transport, to get to the hospital for urgent appointments and care, and to our staff who are coming into work to care for our patients. These changes apply to the QEH site in Gayton Road, Kingís Lynn, and at car parks at North Cambridgeshire Hospital in Wisbech, where services including community midwives and maternity clinics are based.

Emergency and urgent care

Our Emergency Department is for patients with urgent and immediately life-threatening conditions. This is even more important during this current situation. Please consider visiting the NHS 111 website or calling their phoneline, contacting your GP surgery or pharmacist, and self-care unless your condition is a suspected emergency.

Covid-19 and your information

In order to look after your health and care needs we may share your confidential patient information including health and care records. Further information can be found here.

Further information


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