Carers organisations
You may wish to get in touch with any of the following organisations for practical, financial and emotional support.
Carers Matter Norfolk
Carers Matter Norfolk is the countywide service funded by Norfolk County Council and the NHS to provide support to unpaid carers. All services are free and available to people aged 18+ caring for someone aged 18+. Support is available to those caring for someone living in Norfolk, whether the carer lives in the county or elsewhere (caring at a distance).
For more information, head to their website www.carersmatternorfolk.org.uk
Caring Together
Caring Together is a leading charity supporting carers of all ages across Cambridgeshire, Peterborough and Norfolk.
We provide information and advice, run services in our local communities and campaign so that carers have choices.
For more information, head to their website www.caringtogether.org
Young Carers & Family Support – Carers Matter Norfolk
If you are a Young Carer or you think your child, relative or friend might be, we’re here to help with 1:1 support for you and your family.
Get support for the person you care for:
- Connect with local groups, services, and other Young Carers
- Get the right support at school or college
- Look after your health and wellbeing
- Understand your rights
Call our free Advice Line on 0800 083 1148 (Mon-Fri 9am-8pm, Sat 10am-2pm) Register for support at www.youngcarersmatternorfolk.org
Email info@carersmatternorfolk.org.uk
Text only – 07537 417850
Twitter: @CarersMatterNfk
Facebook: youngcarersmatternorfolk
Instagram: youngcarersmatternorfolk
Website: https://carersmatternorfolk.org.uk/our-work/support-for-carers/young-carers-and-family-support/
Lily
Lily is online, in the community, and face-to-face to help adults in west Norfolk and Swaffham get involved in our community. Visit their website and type any word in the boxes to search for advice, organisations and things to do, or browse Lily's categories.
Website: http://asklily.org.uk
Tel: 01553 616200 Option 6
Email: asklily@west-norfolk.gov.uk
Address: Lily- Borough Council of King’s Lynn & West Norfolk, King’s Court, Chapel Street, King’s Lynn, Norfolk, PE30 1EX
Age UK Norfolk
Age UK Norfolk is a local independent charity with over 70 years’ experience dedicated to supporting older people, carers and their families living in Norfolk. Our relationship with other Age UK charities allows us to share knowledge and expertise and to actively promote the wellbeing of older people through a variety of services including benefits, befriending, financial household management, advocacy, dementia activities and winter grants.
https://www.ageuk.org.uk/norfolk/
Age UK Norfolk advice hotline: 0300 500 1217
Monday to Friday between 10am and 4pm.
Norfolk County Council
Norfolk County Council is a service for all Norfolk citizens.
With services to support young carers, young adult carers and their families and adult carers help and advice
www.norfolk.gov.uk/care-support-and-health/looking-after-someone
Norfolk County Council’s Emergency Duty Team
- Monday to Thursday – from 5pm-9am the following morning.
- From 4.35pm on Friday through to 9am the following Monday morning.
- All day (24 hours) on Bank Holidays.
Tel: 0344 800 8020
NSFT – Norfolk First Response Line
Available 24/7 to support people with mental health concerns.
People do not need to be known to the service in order to contact them for support
Website: https://www.nsft.nhs.uk/first-response/
Tel 0808 196 3494